• Reasons to use a consulting firm with Aerospace Experienced Auditors on staff

When the Aerospace industry decided to use the Industry Controlled Other Party (ICOP) system to control the certification of aerospace suppliers, it have several key components, one of which was to only recognize certified Aerospace Experienced Auditors (AEA’s). When an organization is audited for certification to an aerospace standard, the registrar must use an AEA, of which there are very few. There are thousands of ISO 9001 auditors but only a couple hundred certified Aerospace Experienced Auditors. Having an Eagle Force AEA on your consulting team is going to help ensure that your aerospace management system is respected and accepted by both registrars and OEM’s.




• Online Aerospace Supplier Information System (OASIS)

The Aerospace industry developed an Online Aerospace Supplier Information System (OASIS) to provide an official world-wide directory of IAQG members, accreditation bodies, approved registrars, certified aerospace experienced auditors, and certified organizations. This directory provides the added service of bringing together aerospace certified companies with potential buyers who use the database to find suppliers. Assessment scores are posted in OASIS so it pays to be ready the first time when it comes to certification to an aerospace standard.




• Eagle Force is the only consulting firm with success in all three Aerospace Standards

AS9100 is the aerospace standard for aerospace manufacturers; AS9110 is the aerospace standard for aerospace maintenance operations, and AS9120 is the aerospace standard for stockist distributors. Eagle Force is the only consulting firm in America that has expertise and success in all three standards.

AS 9100 Services Offered:

• Executive Overview

The primary complaint of most organizations is lack of senior management support. This one to two hour management overview is designed to present to senior management the benefits of an improvement based AS9100 management system. In fact, many of our companies do not call it a quality management system but rather a business management system. Once top management sees that this management system is actually geared toward improving competitive advantage, top management support is never an issue. Topics covered include: Why most organizations do not benefit from AS9100 How you can create an improvement based system How your management system effects competitive advantage How to effectively manage top management objectives The Ten-Step approach Eagle Force Consulting uses to implement the system

• Force field analysis in development strategy

This tool is designed to transform negative motivations into positive involvement of the entire management staff. By identifying why an organization is implementing a management system and defining what each member would like out of the effort not only gets everybody onboard but provides key design criteria for establishing a system that meets organizational needs

• Developing Management Objectives

A critical part of an improvement based system and required by AS9100, AS9110, and AS9120 is the identification of top management objectives. Many organizations struggle with driving the objectives down to the process level so that all the players understand what they must do to achieve the goal. This tool (Strategic Business Breakout) is designed to provide management with the methodology to manage this ongoing project.

• Process Management & Process Mapping

The heart of the aerospace management systems, AS9100, AS9110, AS9120, is the process management approach. Previous versions of ISO 9000 were focused on a silo-approach which had major weaknesses. The identification of processes, their sequence and interaction, along with defining how a process is know to be effective is a key step in developing an aerospace compliant system. Eagle Force Consulting has developed an easy to use and encompassing tool to facilitate this effort.

• Documentation Development

To have a truly robust management system there needs to be a suitable documentation system. Documents need to be brief, to the point, applicable to the organization, and easy to understand and use. Eagle Force Consulting has developed templates along these lines to facilitate the development of a documented system. It is not necessary to re-invent the wheel.

• Configuration Management

This is one of the many aerospace additional requirements that must be addressed to prior to approaching certification. Eagle Force’s consultants have a proven method to assist client organizations in developing a configuration management process that meets the needs of that organization and the standard without creating a paperwork nightmare. This program includes establishing an approved baseline, documentation and change control, and configuration audits.

• Internal Auditor Training

A strong, solid internal audit program is essential to the development and continual growth of improvement based aerospace management systems such as AS9100, AS9110, and AS9120. Eagle Force Consulting has developed the premier internal auditor training course available. Most of the lessons are taught in a Socratic-style using actual case studies. Internal audits must evolve with the management system, with emphasis changing from documentation to implementation to effectiveness. Auditors in this course learn how to perform process-based internal audits in each of these phases.

• Management Representative Development

The Management Representative is not only the key person in maintaining an improvement based aerospace management system such as AS9100, AS9110, or AS9120, but also has the greatest opportunity within the organization to make a positive impact in the competitive advantage. One of Eagle Force’s primary objectives is to see that this person is a success. The Management Representative must effectively manage internal audits, corrective & preventive actions, document control, continual improvement, supplier development, and many other things such as interacting with senior management and every other level within the organization and frequently external parties as well.

• Management Review

Management Review, when done properly, will have dramatic positive effects on the organization. This is intended to be a top management meeting in which all management are interacting and involved. Eagle Force Consulting has developed methodologies to facilitate this dynamic management review

• Corrective and Preventive Action

Eagle Force Consulting has developed a highly effective Corrective and Preventive Action methodology. Effectiveness here is dependent upon identifying and addressing the actual root-cause. The best solution may not be eliminating the root-cause, but in interrupting the sequence. This Eagle Force's consulting methodology was developed by our president and patterned after the NSTB’s highly effective program.

• Continual Improvement

Even though an organization may enjoy competitive advantage today, it must continue to improve or it will be out of business tomorrow. Eagle Force Consulting has developed a method for organizations to drive significant, measurable, and lasting improvements in areas of critical importance to senior management.

• Supplier Development

Many organizations are dependent on their suppliers in order to provide quality and on-time delivery. Eagle Force Consulting’s supplier development is founded on establishing mutually beneficial relationships with suppliers. This has resulted in shorter lead times, higher quality received, less inventory, and shorter cycle times.