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Military Sector
A76 and BRACS are major threats to the existing military bases and the work, as it is currently conducted on them. We can help combat
these threats through a strategy selecting and implementing the most appropriate improvement tools to achieve a competitive advantage
over potential commercial competitors and a management system to institutionalize those gains using ISO 9001 (or one of its derivatives).
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Protect Yourself
Don't let your potential competitors play the "Change Game!" With ill-defined processes and undocumented services,
you are vulnerable in an A76 to a competitor low-balling to get the business and expecting to play catch-up with
the changes that inevitably come when the customer recognizes the work that is going undone.
Read more
Using ISO 9001:2000 we will help you establish a management system
that captures all your processes and products that your customers have come to value. Also, with your certification
to ISO 9001:2000, certification can become a requirement for any potential competitor, thus leveling the playing field.
However, you still need to be competitive, and that is where our approach to ISO 9001:2000 is unique. The Eagle Force
approach integrates the most appropriate improvement tools (such as Lean, Theory of Constraints, Six Sigma, Value Stream
Mapping, etc,) with the ISO 9001:2000 management system that produces a competitive advantage in quality, cost and delivery
in a user-friendly format.
The net effect of employing the Eagle Force approach for you is success in an A76 or BRACS study along with the favorable
customer publicity that comes from outstanding service being delivered at competitive costs.
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Quality Management Tools Offered Include:
(Click listings for more information)
- Executive Overview
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The primary complaint of most organizations is lack of senior management support. This one to two hour management overview is
designed to present to senior management the benefits of an improvement based ISO 9001:2000 management system. In fact, many
of our companies do not call it a quality management system but rather a business management system. Once top management sees
that this management system is actually geared toward improving competitive advantage, top management support is never an issue.
Topics covered include:
- Why most organizations do not benefit from ISO 9001:2000
- How you can create an improvement based system
- How your management system effects competitive advantage
- How to effectively manage top management objectives
- The Ten-Step approach Eagle Force Consulting uses to implement the system
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- Force field analysis in development strategy
This tool is designed to transform negative motivations into positive involvement of
the entire management staff. By identifying why an organization is implementing a management system and defining what each member would
like out of the effort not only gets everybody onboard but provides key design criteria for establishing a system that meets organizational
needs.
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- Developing Management Objectives
A critical part of an improvement based system and required by ISO 9001:2000 is the
identification of top management objectives. Many organizations struggle with driving the objectives down to the process level so that all
the players understand what they must do to achieve the goal. This tool (Strategic Business Breakout) is designed to provide management
with the methodology to manage this ongoing project.
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- Process Management & Process Mapping
The heart of ISO 9001:2000 is the process management approach. Previous versions of ISO
9000 were focused on a silo-approach which had major weaknesses. The identification of processes, their sequence and interaction, along with
defining how a process is know to be effective is a key step in developing an ISO 9001:2000 compliant system. Eagle Force Consulting has
developed an easy to use and encompassing tool to facilitate this effort.
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- Documentation Development
To have a truly robust management system there needs to be a suitable documentation system.
Documents need to be brief, to the point, applicable to the organization, and easy to understand and use. Eagle Force Consulting
has developed templates along these lines to facilitate the development of a documented system. It is not necessary to re-invent the
wheel.
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- Internal Auditor Training
A strong, solid internal audit program is essential to the development and continual growth
of an improvement based ISO 9001:2000 management system. Eagle Force Consulting has developed the premier internal auditor training course
available. Most of the lessons are taught in a Socratic-style using actual case studies. Internal audits must evolve with the management
system, with emphasis changing from documentation to implementation to effectiveness. Auditors in this course learn how to perform
process-based internal audits in each of these phases.
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- Management Representative Development
The Management Representative is not only the key person in maintaining an improvement based
ISO 9001:2000 system, but also has the greatest opportunity within the organization to make a positive impact in the competitive advantage. One
of Eagle Force’s primary objectives is to see that this person is a success. The Management Representative must effectively manage internal
audits, corrective & preventive actions, document control, continual improvement, supplier development, and many other things such as interacting
with senior management and every other level within the organization and frequently external parties as well.
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- Management Review
Management Review, when done properly, will have dramatic positive effects on the organization.
This is intended to be a top management meeting in which all management are interacting and involved. Eagle Force Consulting has
developed methodologies to facilitate this dynamic management review.
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- Corrective and Preventive Action
Eagle Force Consulting has developed a highly effective Corrective and Preventive Action
methodology. Effectiveness here is dependent upon identifying and addressing the actual root-cause. The best solution may not be eliminating
the root-cause, but in interrupting the sequence. This Eagle Force Consulting methodology was developed by our president and patterned after
the NSTB’s highly effective program.
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- Continual Improvement
Even though an organization may enjoy competitive advantage today, it must continue to improve
or it will be out of business tomorrow. Eagle Force Consulting has developed a method for organizations to drive significant, measurable, and
lasting improvements in areas of critical importance to senior management.
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- Supplier Development
Many organizations are dependent on their suppliers in order to provide quality and on-time
delivery. Eagle Force Consulting’s supplier development is founded on establishing mutually beneficial relationships with suppliers. This has
resulted in shorter lead times, higher quality received, less inventory, and shorter cycle times.
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Current Active Military Clients Include:
- Corpus Christi Army Depot (CCAD)
- Jacksonville Naval Air Station
- Cherry Point Marine Corps Air Station
- San Diego Naval Air Station
- Fort Knox Army Base
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Productivity Tools Offered Include:
- Six Sigma
- Value Stream Mapping
- Lean Manufacturing
- Theory of Constraints
- Productivity Profiling
- Single Minute Exchange of Dies (SMED)
- Statistical Process Control
- Corrective and Preventive Action
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